DISCUSSION DOCUMENT for the Review of Part 9 of the Employment Relations Act 2000: Personal Grievances

Contents

1. Minister's foreword
2. Introduction
3. A Resolving Personal Grievances - History and Rationale
   1. Test of Justification
4. B The Personal Grievance System - Summary
   1. Process for resolving personal grievances
5. C Operation of the Personal Grievance System
   1. The cost of problem resolution
   2. Varying quality (and effect) of employment advocates
   3. Balance of fairness in the personal grievance system
   4. Ensuring access to justice
   5. Negative impact of the responsiveness and timeliness of services
   6. Employment relationship problems appear to impact disproportionately on small or medium-sized enterprises (SMEs)
   7. Eligibility - raising a personal grievance
   8. Effectiveness of remedies
   9. Additional Questions
6. D Assistance to Resolve Problems at an Early Stage
   1. Current Situation: Mediation Services
   2. The range of mediation services
   3. Options to Improve the Capacity and Capability of Mediation Services
   4. Extending the Scope of Mediation Services
   5. Early Intervention in Individual Disputes