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What happens when an agreement can't be reached

Sometimes you will end up just not agreeing on an answer to the problem. At this point the mediator will help you to work through other available options.  Some of these options are identified in this section.
 
If it looks like more information or assistance could lead to a settlement, the mediator can arrange an adjournment. You can agree on a time to meet again with the mediator, or make a commitment to work things through yourselves and contact the mediator for assistance or to record an agreement.

Parties can agree in writing to allow the mediator make a written recommendation or to make a final and binding decision that decides the outcome (see sections 17 and 18 for further information).

If these options are not acceptable, the mediation ceases.  In this case, you may choose to live with your differences and take no further action.  Alternatively, you may pursue the matter with the Employment Relations Authority or the Employment Court. These institutions can direct you to try mediation again if they believe you should be able to reach agreement.