Employee capability levels

Different employees will require different levels of supervision depending on their experience and knowledge. Once you have assessed the starting level required, employees can progress through the levels of supervision until they are familiar with the use of any safety gear or tools used on the job and are adequately trained to carry out their job safely. If the tasks, process or equipment used on the job changed the training needs will have to be reviewed.

Experience and Supervision matrix
Employee Training Level Required Supervision Level
Level 1 Beginner or new employee
  • Full direction of tasks and direct oversight of work.
  • Supervisor present at all times.
 Level 2 Partly experienced employee
  • Assignment of activities by supervisor.
  • Supervisor present during a proportion of the work. The proportion of time spent would depend on the level of risk involved in the task.
  • Supervisor to discuss all reports face to face with the trainee prior to signing off.
  • A plan must be in place to deal with unforeseen trainee difficulties. This includes supervisor intervention as required.
 Level 3 Experienced employee still working under supervision
  • Assignment of activities by supervisor with occasional overseeing of work as required.
  • The supervisor who assigned the work must check all reports.
  • The supervisor who assigned the work must be readily available for discussion.
  • A plan must be in place to deal with unforeseen trainee difficulties.
Level 4 Employee capable of stepping up to the Supervisor level
  • Employee has gained considerable experience and/or a qualification.
  • Supervisor is confident the employee is fully trained and self managing health and safety of self and others in the workplace.
  • Capable of working unsupervised and trained to supervise others.