Improving workplace relationships

Introduction

Successful collective bargaining can improve productivity in workplaces because it can build workplace relationships and it is a cost effective way of determining employment conditions.  Bargaining also provides a channel for exchanging ideas, promoting parties’ common interests, and managing separate interests effectively.

Collective agreements capture the terms and conditions of employment for workers.  They are also a reflection of an organisation’s approach to employment relations and its business strategies. 

Relationships are at the heart of collective bargaining and preparation is a key to a successful outcome.   Ensuring the relationships function effectively means ensuring you focus on the process of bargaining. 

One way to prepare for bargaining is to give thought to a strategy for bargaining. Consider an environmental analysis:

  1. Who are the players involved in the bargaining?
  2. What are the needs of the business, or businesses?
  3. What are the needs and desires of the workforce?
  4. What are the issues that are likely to arise and the effects of possible proposals?
  5. Who do you have to convince? 
  6. Who are the opinion-makers?
  7. What is the fall-back strategy if you cannot get a resolution?