Appendix 3 Questionnaire

Good morning/afternoon/evening my name is ^3 from BRC Marketing and Social Research.

We are conducting some research on behalf of the Department of Labour.

We want to speak to both men and women to ensure we get a good cross section of views. But in your household we would like to talk to a male who is aged 45 years or older and who does not currently work in paid employment, including self-employment. Is there such a person? Could you please tell me his name, and may I speak with him please?

IF MALE NOT AVAILABLE, ASK FOR FEMALE

And are there any females aged 45 years or older who do not currently work in paid employment in this household. Could you please tell me her name, and may I speak with her please?

REINTRODUCE IF NECESSARY

The survey we are doing is about how people can be assisted to get work, if they need or want to, and the reasons some people over 45 years of age are not currently in paid employment. I'm calling to arrange a time to do a 15 to 20-minute interview. When would suit, or is now a good time?

IF NECESSARY

Even though some people may be retired or not wanting to work in paid employment anymore, their thoughts about the reasons some people over 45 years of age are not currently in paid employment and how people can be assisted to get work, if they need or want to, are still important to us.

IF PERSON NOT AVAILABLE, ASK:

• When would be a good time for me to call back to speak to him/her?

MAKE APPOINTMENT

• IF NO: When would be a more convenient time?

MAKE APPOINTMENT

BACKGROUND INFORMATION ONLY IF NEEDED:

• This is genuine market research. I'm not selling anything.
• Information provided is confidential. We report summary results about groups; we do not identify which individuals have said what.
• The letter was addressed to [name] and said that BRC Marketing and Social Research would be calling your household to conduct a confidential survey about how people can be assisted to get work, if they need to, and the reasons some people over 45 years of age are not currently in paid employment

READ

• As part of our quality improvement process, my Supervisor may listen to this call.

LOCATIONS:

• 1 National
• 2 Māori
• 3 Pacific
• 4 Asian
  

QUOTAS

• 1 n=850 total
• 2 n=150 Māori
• 3 n=100 Pacific
• 4 n=100 Asian
• 5 n=500 Other
  6 n=390 age 45-54
• 7 n=390 age 55-69
  8 n=70 age 70+

SCREENING QUESTIONS

Q1 First a few questions about yourself to confirm we have a good cross section of people. Could you please tell me which of the following age groups you come into? Read

• 1 45-49
• 2 50-54
• 3 55-59
• 4 60-64
• 5 65-69
• 6 70 years and over
• 7 Under 45 years of age ***DO NOT READ*** ] Terminate 1
• 99 Refused ***DO NOT READ*** ] Terminate 1

Q2 Can I check whether at present you are...? Read. Code many.

• 1 Self-employed/Business owner ] Terminate 2
• 2 Full time salary or wage earner ] Terminate 2
• 3 Part-time salary or wage earner (less than 30 hrs/week) ] Terminate 2
• 4 Retired
• 5 At home full time with no children
• 6 At home full time with children
• 7 Student
• 8 Unemployed
• 96 Other beneficiary
• 99 Refused ;E ***DO NOT READ***

Q3 Can you tell me which of these ethnic groups you fit into? You can be more than one. Are you... Read. Code Many

• 1 New Zealand European (or Pakeha)
• 2 Māori
• 3 Pacific peoples
• 4 Chinese
• 5 Japanese
• 6 Indian
• 7 Other Asian
• 8 Other European
• 9 Australian
• 10 North American
• 96 Other ethnic group
• 99 Refused ***DO NOT READ*** ;E

Q4 And were you born in New Zealand, or have you immigrated from overseas? Probe if necessary And what country did you emigrate from?

• 1 Born in New Zealand
• 2 Britain/ UK
• 3 China
• 4 India
• 5 Samoa
• 6 USA
• 7 South Africa
• 8 Canada
• 9 Japan
• 96 Other (specify)
• 99 Refused

PROFILE QUESTIONS

Q5 Which of these best describes where you live? Read words and numbers

• 1 Rural area (under 1,000 population)
• 2 A small town (1,000-9,999 population)
• 3 A medium-sized town (10,000-29,999 population)
• 4 A large town or city (30,000 or more population)
• 98 Don't know ***DO NOT READ***

Q6 Does your household currently own or have day-to-day access to a car?

• 1 Yes
• 2 No
• 98 Don't know
• 99 Refused

Q7 Do you have access to public transport?

• 1 Yes
• 2 No
• 98 Don't know
• 99 Refused

Q8 And which of the following best describes your household? Read.

• 1 Household with youngest child under 5
• 2 Household with youngest child 5 to 15
• 3 Household with youngest child over 15
• 4 Household with no children or none living at home
  5 Single/one person household
• 6 Flat/shared household - not a family household
• 96 Other ***DO NOT READ***
• 98 Don't know ***DO NOT READ***
• 99 Refused ***DO NOT READ***

Q9 Which of these categories best describes you? Read

• 1 Married/living with partner
• 2 Separated, divorced, widowed
• 3 Never married
• 99 Refused ***DO NOT READ***

Q9A Are you personally responsible for providing care for others (e.g. caring for children, elderly relatives etc)?

• 1 Yes
• 2 No ] 0
• 98 Don't know ] 0
• 99 Refused ] 0

Q10 And do you mainly provide care for any of the following? READ. Code many.

• 1 Child or children
• 2 A husband/wife/partner who is ill or injured
• 3 Other relative who is ill or injured
• 4 Elderly relative
• 5 Someone with a disability other than a relative or partner
• 96 Other (specify) ***DO NOT READ***
• 97 None ;E ***DO NOT READ***
• 98 Don't know ;E***DO NOT READ***
• 99 Refused ;E***DO NOT READ***

Q11 Thinking now about the type of educational qualifications you have. Do you have any New Zealand recognised qualifications beyond secondary school, such as a trade certificate or degree, for which you had to pass a course lasting at least 3 months full-time or equivalent?

• 1 Yes
• 2 No ] 0
• 98 Don't know ] 0
• 99 Refused ] 0

Q12 Which of these best describes your highest educational qualification? read

• 1 National Certificate, New Zealand Certificate, Trade Certificate
• 2 Polytechnic/university course below Bachelors degree
• 3 Bachelors degree
• 4 Degree higher than Bachelors (Bachelors with honours, Masters, PhD)
• 5 Other (SPECIFY) ***DO NOT READ***
• 6 Don't know ***DO NOT READ***

Q13 if code 1 (Yes) Q11 Skip to 0 What is your highest secondary school qualification? Read

• 1 No school examinations
• 2 School Certificate
• 3 6th form qualification
• 4 School qualification higher than 6th form
• 96 Other (e.g., overseas school) (specify) ***DO NOT READ***
• 98 Don't know ***DO NOT READ***
• 99 Refused ***DO NOT READ***

Q14 If code 1 in 0 skip to 0, else Ask. And when did you complete your highest qualification?

• 1 In the last six months
• 2 More than 6 months, but less than 1 year
• 3 1 to 2 years
• 4 3 to 5 years
• 5 6 to 10 years
• 6 More than 10 years
• 98 Don't know
• 99 Refused

PAST EMPLOYMENT AND REASONS FOR EXITING

Now I'd like to ask you some questions about your experiences in paid employment.

Q15 When was the last time that you worked in paid employment, that is, for salary and wages, for an extended period of three or more months (including temping)? probe clear answer

• 1 In the last six months
• 2 More than 6 months, but less than 1 year
• 3 1 to 2 years
• 4 3 to 5 years
• 5 6 to 10 years
• 6 More than 10 years
• 97 Never worked ] 0
• 98 Don't know
• 99 Refused ] 0

Q16 Do you regularly temp for organisations for periods of less than three months?

• 1 Yes
• 2 No
• 98 Don't know
• 99 Refused

Q17 And the last time you worked in paid employment, what was your occupation? Probe clear answer

• 1 Answer (Specify )
• 97 None
• 98 Don't know
• 99 Refused

Q18 And what was the type of business or activity of your workplace? Probe clear answer

• 1 Answer (Specify )
• 97 None
• 98 Don't know
• 99 Refused

Q19 And were you on a fixed term contract or permanently employed?

• 1 Fixed-term contract
• 2 Permanently employed
• 3 Casual
• 96 Some other arrangement
• 98 Don't know
• 99 Refused

Q20 Approximately, how many hours a week did you usually work?

• 1 Less than 10 hours a week
• 2 Between 10 and 20 hours
• 3 Between 21 and 30 hours
• 4 Between 31 and 40 hours
• 5 More than 40 hours a week
• 6 Varied from week to week
• 98 Don't know
• 99 Refused

Q21 And what was the reason, or reasons, that you stopped working in paid employment? Code many.Probe clear answer

Employer/workplace issues

• 1 Was fired/ laid-off/ dismissed from job
• 2 Compulsory redundancy (no choice)
• 3 Wanted to leave the job
• 4 Contract ended
• 5 Business shut down/relocated to another area
• 6 Problems with co-workers
• 7 Problems with employer/boss
• 8 Problems with the type of work itself
• 9 Job changed and not able/ didn't want to learn new skills
• 10 Lack of work & hours

Personal reasons

• 11 Became self-employed (but have since closed business)
• 12 Retired
• 13 Wanted to change job/ do something different
  14 Was injured
• 15 Personal health reasons/disability (other than injury)
• 16 Got married
• 17 Had child/ children
• 18 To look after partner/child/parent/disabled person
• 19 Moved to new location
• 20 Went overseas (but have since returned)
• 21 Returned to school/ university/ polytech
• 22 To do volunteer work
• 23 Was jailed/ imprisoned
• 24 Didn't need the income/ money
• 25 Didn't want to work anymore
• 96 Other (specify)
• 97 None ;E
• 98 Don't know ;E
• 99 Refused ;E

CURRENT BEHAVIOUR AND BARRIERS TO WORKING

Q21A And do you currently do any unpaid volunteer work?

• 1 Yes
• 2 No ] 0
• 98 Don't know ] 0
• 99 Refused ] 0

Q21B On average, how many hours a week do you usually work as a volunteer?

• 1 Less than 10 hours a week
• 2 Between 10 and 20 hours
• 3 Between 21 and 30 hours
• 4 Between 31 and 40 hours
• 5 More than 40 hours a week
• 98 Don't know
• 99 Refused

Q21C And what type of volunteering do you do? Probe clear answer

• 1 Answer (Specify)
• 97 None
• 98 Don't know
• 99 Refused

Q22 And are you currently looking for paid employment, in either a full-time or part-time job? Probe clear answer

• 1 Yes full time ] 0
• 2 Yes part-time ] 0
• 3 Full or part-time (whatever is available) ] 0
• 4 Not looking for paid employment
• 99 Refused
  

Q22A And in the last six months? Probe clear answer

• 1 Yes full time
• 2 Yes part-time
• 3 Full or part-time (whatever is available)
• 4 Not looking for paid employment ] 0
• 98 Don't know ] 0
• 99 Refused ] 0

Q23 DELETED - MOVED TO Q21A

Q24 DELETED - MOVED TO Q21B

Q25 In the last six months have you done any of the following? Read. Code many

• 1 Checked the job advertisements in the newspaper
• 2 Searched the internet for jobs
• 3 Sent out a CV
• 4 Visited workplaces and knocked on doors
• 5 Tried friends, family and other contacts
• 6 Contacted or registered with Work and Income
• 7 Visited or contacted recruitment agencies
• 96 Other (specify) ***DO NOT READ***
• 97 None ;E ***DO NOT READ***
• 98 Don't know ;E ***DO NOT READ***
• 99 Refused ;E ***DO NOT READ***

Q26 And have you applied for any jobs in the last six months?

• 1 Yes
• 2 No ] 0
• 99 Refused ] 0

Q27 If codes 97-99 in 0, or codes 97-99 in 0 skip to 0. And since the last time you worked for an extended period of three or more months, approximately how many times would you say you have actively tried to look for paid employment?

• 1 Answer (Specify - Numeric field)
• 2 Can't estimate how many times
• 97 Never
• 98 Don't know
• 99 Refused

Q28 Did the employers give you any reasons as to why you didn't get the job? Probe And what were these reasons? Code many

• 1 No reason provided ;E
• 2 Not considered suitable
• 3 Too many applicants for the job
• 4 Preferred someone younger
• 5 Not qualified for the job
• 6 Lack of New Zealand job experience
• 7 Preferred someone else
• 8 Lack of suitable skills for the job
• 9 Job already taken
• 96 Other (specify) ***DO NOT READ***
• 97 None ;E ***DO NOT READ***
• 98 Don't know ;E ***DO NOT READ***
• 99 Refused ;E ***DO NOT READ***

Q29 if code 4 (not looking for paid employment) 0 ask, else skip to 0 And what are the specific reasons you haven't looked for paid employment in the last six months? Probe Clear Answer. Code Many

• 1 Don't want to work
• 2 Don't need to work
• 3 Never worked
• 4 Tired of looking and not finding work
• 5 Tired of being rejected
• 6 Can't work/disabled
• 7 Have to look after a child
• 8 Have to look after someone other than a child
• 96 Answer (specify)
• 97 None
• 98 Don't know
• 99 Refused

Q30 And which of the following employment or workplace related issues would make it difficult, for you, to work in paid employment? If necessary ypothetically, if you wanted or needed to return to work, which of the following issues would make it difficult for you? Read RND

	Yes	No	DK	Ref
a. Having the right types of skills that employers are looking for	1	2	98	99
b. Being under qualified for the jobs that are available	1	2	98	99
c. Difficulties getting transportation to work	1	2	98	99
d. Employers believe older workers will not pick up the skills for the job quick enough	1	2	98	99
e. The cost of training or studying for new skills	1	2	98	99
f. Being over qualified for the jobs that are available	1	2	98	99
g. A lack of work experience	1	2	98	99
h. Having access to training to gain new skills	1	2	98	99
i. Being used to a certain level of salary/wages	1	2	98	99
j. Being used to a certain level of management or responsibility	1	2	98	99

Q31 And are there any other employment related issues that would make it difficult for you to work in paid employment?

• 1 Answer (Specify )
• 97 None
• 98 Don't know
• 99 Refused

Q32 And which of the following personal or life situation issues would make it difficult, for you, to work in paid employment? If necessary Hypothetically, if you wanted or needed to return to work, which of the following issues would make it difficult for you? Read RND

	Yes	No	N/A	DK	Ref
a. Personal health reasons or a disability	1	2	97	98	99
b. Responsibilities for caring for children	1	2	97	98	99
c. Responsibilities for caring for a partner/ parent or disabled person	1	2	97	98	99
d. The costs of returning to school or taking up training to gain new skills	1	2	97	98	99
e. Having less time with family/ friends and whanau	1	2	97	98	99
f. Having less leisure time or time for yourself	1	2	97	98	99
g. ask if code 1 (Yes) in 0 Having less time doing volunteer work or working in your community	1	2	97	98	99

Q33 And are there any other personal or life situation issues that would make it difficult for you to work in paid employment?

• 1 Answer (Specify )
• 97 None
• 98 Don't know
• 99 Refused

RETRAINING AND INFORMATION SOURCES

These next few questions I have are about training and advice in order to enter or re-enter the workforce.

Q34 Firstly, have you ever undertaken any job-skill training or education in order to enter/re-enter the workforce?

• 1 Yes
• 2 No ] 0
• 99 Refused ] 0

Q35 And when did you last do any job-skill training? Probe clear answer.

• 1 Currently training now
• 2 During the last six months
• 3 More than 6 months, but less than 1 year
• 4 1 to 2 years
• 5 3 to 5 years
• 6 6 to 10 years
• 7 More than 10 years
• 98 Don't know
• 99 Refused

Q36 And was there anything that made it difficult for you to do this training? Probe if necessary What specifically made it difficult?

• 1 Answer (specify)
• 2 No difficulties
• 98 Don't know
• 99 Refused

Q37 Ask if code 2 or 99 in 0 else skip to 0 And if you were to do job-skill training or education in order to enter/re-enter the workforce, is there anything that would make it difficult for you to do so? Probe if necessary What specifically would make it difficult?

• 1 Answer (specify)
• 2 No difficulties
• 3 Wouldn't do any job-skill training or education
• 98 Don't know
• 99 Refused

Q38 If you were looking for advice on entering/ re-entering paid employment who would you go to? code many. probe to no.

• 1 A career advisor/ employment consultant or company
• 2 Friends or family
• 3 Career Services
• 4 Work and Income/WINZ / Ministry of Social Development (MSD)
• 5 The Department of Labour
• 6 Immigration New Zealand (New Zealand Immigration Service)
• 7 The Ministry of Economic Development
• 8 New Zealand Trade and Enterprise
• 9 Citizens Advice Bureau
• 10 Chamber of Commerce
• 11 The Library
• 12 The Internet
• 13 Government (not specified)
• 14 Newspaper, classified ads
• 96 Other (specify)
• 97 Nobody/ Nowhere/ Wouldn't look for advice ;E
• 98 Don't know ;E
• 99 Refused ;E

Q39 DELETED, NOW Q39A

Q39A Thinking now about how you can get information about entering or re-entering the work force. On a scale from 0 to 10, where 0 means not at all likely, and 10 means extremely likely, how likely are you in getting information from the following ....? Read.

	Not at all likely									Extremely likely		DK	Ref
The Internet	0	1	2	3	4	5	6	7	8	9	10	98	99
Paper or printed hard copy (e.g. brochures/flyers)	0	1	2	3	4	5	6	7	8	9	10	98	99
By telephone	0	1	2	3	4	5	6	7	8	9	10	98	99
Face-to-face	0	1	2	3	4	5	6	7	8	9	10	98	99
Television/radio	0	1	2	3	4	5	6	7	8	9	10	98	99

CURRENT FINANCIAL SITUATION

Q40 The last few questions I have are about your current financial situation.
And currently do you personally receive income from any of the following? Read. Code many.

• 1 Unemployment Benefit
• 2 Invalid/Sickness/Disability Allowance
• 3 DPB (Domestic Purposes Benefit)
• 4 National Superannuation
• 5 ACC weekly compensation
• 6 Family assistance/Working for Families/Paid Parental Leave
• 7 Independence allowance
• 8 Student Allowance
• 96 Other (specify) ***DO NOT READ***
• 97 Receiving no benefits ;E ***DO NOT READ***
• 98 Don't know ;E ***DO NOT READ***
• 99 Refused ;E ***DO NOT READ***

Q41 And is anyone else in your household receiving any of those types of income? ***DO NOT READ*** Probe clear answer. Code many

• 1 Unemployment Benefit
• 2 Invalid/Sickness/Disability Allowance
• 3 DPB (Domestic Purposes Benefit)
• 4 National Superannuation
• 5 ACC weekly compensation
• 6 Family assistance/Working for Families/Paid Parental Leave
• 7 Independence allowance
• 8 Student Allowance
• 96 Other (specify)
• 97 Receiving no benefits ;E
• 98 Don't know ;E
• 99 Refused ;E

Q42 And other than the things we have just mentioned, does your household receive any of the following

sources of income? Read. Code many

• 1 Partner's income from paid employment
• 2 Income from paid employment (someone other than partner)
• 3 Child support
• 4 Alimony
• 5 Investment income (including real estate/rental income)
• 6 Workplace/Private superannuation
• 96 Other (specify) ***DO NOT READ***
• 97 No other sources of income ;E ***DO NOT READ***
• 98 Don't know ;E ***DO NOT READ***
• 99 Refused ;E ***DO NOT READ***

Q43 Code respondent's sex - Do not read this question

• 1 Male
• 2 Female

Q44 And can I just confirm that you are the male/female in the household who is 45 years or over, and are not currently engaged in paid employment, including self-employment? (Code "Yes" if all three elements are confirmed. If answer to any element is "No", code No.)

• 1. Yes
• 2. No
• 98. Don't know
• 99. Refused

Q45 Thank you very much for your help. My name is [Q0IV] from BRC Marketing & Social Research. If you have enquiries about this survey, please ring the Project Manager, Michelle Simpson-Edwards on our toll-free number: 0800 500 168. (Wellington respondents 499-3088)

Q99VER INTERVIEWER COMMENT

"_[interviewer] - ARE THERE ANY ADDITIONAL COMMENTS/ISSUES THAT NEED TO BE NOTED?_"

Q99DEC INTERVIEWER DECLARATION

"I certify that this is a true and accurate record of the interview conducted by me in full accordance with the Market Research Code of Practice."

• 1. Yes ] skip to end
• 2. No

Q99NO INTERVIEWER REASON

"Why have you entered 'No' to the Interviewer Declaration?"

---