Conclusions

1. Unnecessary pain and harm is occurring in the Hairdressing Industry.
2. The Industry is aware of the causes and of many of the interventions that would remove this pain and harm.
3. The Industry has the structure to implement a process to greatly improve the care of its members.
4. The Industry is making progress in improving the care of its members with the development and introduction of Unit Standard 20929 into the nationally recognised qualifications framework.
5. A co-ordinated effort will be needed to change the Industry ethos and the techniques and practices.
6. There is a willingness to improve health and safety. A willingness to show that "We Care".