Appendix 4: Workplace Productivity Assessment Tool (WPAT) Assessment Questions

WPAT areas of questions included background company information such as:

• staff numbers and demographic profile
• structure of work hours
• pay conditions
• recruitment and retention
• training.

Question areas were around the eight key variables of

1. Strategic focus reflected in company and product thinking.
2. Staff are clear about what they are doing and why.
3. Staff are equipped for the job.
4. Leadership is valued and is at all company levels.
5. There is a positive working culture.
6. Workplace relationships are constructive.
7. Rewards and working conditions are working well.
8. There is a staff performance development culture.